Can I get a refund?

Explanation of Non-Refundable Starting Fee and Subscription Terms.

Why the Starting Fee Isn’t Refundable:

The starting fee for our website leasing service is non-refundable. This fee covers the extensive setup process required to launch your website. Here’s a breakdown of what the starting fee includes:

1. Initial Consultation and Planning:

   • We begin with a comprehensive consultation to understand your business needs, goals, and vision for the website.
   • We create a detailed project plan tailored to your specific requirements.

2. Custom Design and Development:

   • Our design team works on creating a custom, professional design that reflects your brand.
   • We develop and configure the website using the latest technologies to ensure it is functional, responsive, and optimized for performance.

3. Content Integration and Optimization:

   • We assist in integrating your content, including text, images, videos, and other media.
   • Our team optimizes the content for search engines (SEO) to help improve your site’s visibility.

4. Setting Up Necessary Tools and Plugins:

   • We install and configure essential tools and plugins for SEO, analytics, security, and other functionalities.
   • We ensure your website is equipped with the necessary tools to track performance and protect against security threats.

5. Testing and Quality Assurance:

   • We perform rigorous testing to ensure the website functions correctly across all devices and browsers.
   • Our team conducts quality assurance checks to identify and fix any issues before the site goes live.

6. Launch and Initial Support:

   • We manage the launch process to ensure a smooth transition from development to a live website.
   • We provide initial support to address any post-launch issues and make sure everything runs smoothly.

Given the extensive work and resources involved in setting up your website, the starting fee is non-refundable.

Subscription Terms:

• Monthly Subscription: After the initial setup, your website is maintained on a subscription basis. The subscription fee is billed one month in advance and covers ongoing maintenance, updates, and support.
• Flexibility to Cancel: You have the flexibility to cancel your subscription at any time. If you choose to unsubscribe, your website will remain active until the next payment date.
• Website Deactivation: Upon cancellation, your website will be taken down at the end of the current billing cycle. This means that once your final payment period ends, your website will no longer be accessible online. This policy applies only to website leasing and does not affect customers with an ongoing service agreement after purchasing a website at a fixed price.

We believe this structure provides a fair and transparent approach, allowing you to benefit from our professional setup services while maintaining the flexibility to manage your subscription according to your needs. If you have any further questions or need assistance, our team is here to help.